About cognixtech

This author has not yet filled in any details.
So far cognixtech has created 11 blog entries.

Seamless Security — How ServiceNow SecOps Integration Makes It Possible

Today’s security climate requires modern enterprises to operate and scale up at lightspeed to respond to incidents. ServiceNow SecOps offers platform APIs, integration tools, and analytics capabilities that help organizations address security concerns faster by integrating valuable resources inside and outside the enterprise.

Read More

By |2019-04-29T05:58:08+00:00December 9th, 2018|Uncategorized|0 Comments

ServiceNow Customer Service Management: Custom Reports for Contracts and Entitlements – An Overview

Traditionally, reports are viewed as end-of-cycle activities. Through custom reports for contracts and entitlements, ServiceNow transforms reporting into a powerful tool to provide vital strategic insights that can drive decision making.

Read More

By |2019-05-08T11:06:52+00:00November 18th, 2018|Uncategorized|0 Comments

Customer Service Management and Field Service Management – Tips & Tricks

Customer experience takes a huge beating when it comes to Field Service Management. The biggest issue faced by customers is the number of repetitions and iterations required to solve a problem. Clearly, there is a huge gap in customer expectations versus customer experience.

Read More

By |2019-04-29T06:01:01+00:00November 5th, 2018|Uncategorized|0 Comments